The JumpSeat Platform delivers user guidance where and when they need it. But our features don’t stop there - we’ve made it easy for SMEs to manage everything themselves.
Keep users engaged by allowing them to stay on task. Clear step-by-step instructions are displayed on screen, making even the most complex tasks easy to complete.
Engage users from the first time they login. Whether its a free trial, an initial setup, or new product release, JumpSeat keeps users engaged and well informed.
Keep your users informed when things have changed on your site. Simple annoncements can be displayed over your apps to ensure effective communication.
A single retractable sidebar, complete with search for easy guide access.
Shorten support response times. Automatically start guides by clicking on links.
Facilitate learning with your existing resources; video tutorials (e.g. youtube), images, or links
Collect user feedback and find out if your objectives where met
Measure employee performance, track pain points in your system, and action user compliance.
Analytics can be used to stop users from using processes they are NOT trained on, or to welcome new users to the system.
JumpSeat has not only shortened user onboarding time by 40%, but reduced our helpdesk calls to a bare minimum. Our clients are overjoyed by how JumpSeat has simplified the user experience of their applications.
Doug Den Hoed, CEO, AtAppStore
Whether you choose to install On-Premise or use our Cloud services, you’ll never need to change or integrate your underlying apps.
If you're migrating from an existing JumpSeat install, our import/export features may prove very useful.
Seen enough already? Then we have two options for you - sign up as a business partner for discount deals, or get going with a single install.
Tell us a little bit about yourself. While the community edition is free, it's good to know who is using it.