Eliminate user frustration by allowing your clients to help themselves. Remember, if your users are calling you, they are more than likely already frustrated.
At the end of the day, any system is only as good as its users. Users are only as good as their training – great companies take training seriously. JumpSeat makes it easy for you to be that great company.
Tell us a little bit about yourself. While the community edition is free, it's good to know who is using it.